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    • Home
    • About Mullen Consulting
    • Services
    • Contact
    • Resources
    • FAQs about EAP
    • COVID-19
    • News and Video Chats

  • Home
  • About Mullen Consulting
  • Services
  • Contact
  • Resources
  • FAQs about EAP
  • COVID-19
  • News and Video Chats

Frequently Asked Questions (FAQs)

Welcome!

If you're new to Employee Assistance Programs, you may have lots of questions. 

 

To learn about when to access your employer's EAP program and how it all works, watch this video with Nickey Mullen.


Or read our list of FAQs on this page.  

How much will EAP services cost me?

 Nothing. Your employer pays for this benefit for you, and the EAP benefit is part of your employer's compensation package.  

Are EAP services confidential? Or do you have to report back to my manager or HR?

 All services and conversations between an employee and Nickey Mullen at Mullen Consulting are confidential.  

Will my colleagues know that I am being referred to EAP?

 No. EAP consultations and counseling services are generally offered at Mullen Consulting's private offices and offsite from your work environment. 

If I'm referred, does this mean I have a mental health or substance use diagnosis?

Not necessarily.  Mullen Consulting consults with employees for a range of issues, such as life transitions, life stressors, loss, grief and relationships, to name a few.  


A typical consult will last for one to three sessions, during which we may explore referrals to ongoing health services, including longer-term counseling, if needed.    

Do You Offer EAP Services Only?

No.  Mullen Consulting also provides administrative and corporate education,  including one-on-one executive career coaching, workplace team building, career advancement coaching and professional development and group trainings. 

Can I contact you directly or do I have to go through my HR Department?

You may contact Mullen Consulting directly. Or, in some cases, you may be referred to EAP services by your employer.   


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Note: This website is for informational purposes only. As such, this website content does not constitute medical or healthcare advice.  


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